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How to customize Moto E ringtones?

In this guide, I will show you three methods of customizing Moto E ringtones: 1). select from the pre-installed ringtones; 2). use music files in your Moto E; and 3). use music files in your PC.

So, you can use ringtones that you like and  you can customize Moto E ringtones as you want.

Contents hide
1) Customize Moto E ringtones method 1: Select from pre-installed Moto E ringtones
2) Customize Moto E ringtones method 2: Use your own music file on your Moto E as Moto E ringtones
3) Customize Moto E ringtones method 3: Use your own music file on your PC as Moto E ringtones

Customize Moto E ringtones method 1: Select from pre-installed Moto E ringtones

There are about 40 pre-installed ringtones in your Moto E. You can easily select any one of them that you prefer.

To set your ringtones, go to Settings-Sound. Tap phone ringtone as shown below.

customize_moto_e_ringtone_csettings_soundcustomize_moto_e_ringtone_phone_ringtone

If you followed this guide (and you should) and installed ES File Explorer, you may have two options as shown below.  In this case, tap Media Storage, then tap “Just Once“.

You then can select any of the pre-installed Moto E ringtones (about 40) . Scroll up and down to select the desired one, then tap OK to change the ringtone for your Moto E.

After you tapping OK, the new ringtone applies immediately. Now, you get a somewhat different ringtone!

If you are not happy with the pre0-installed ringtones, or you want to use your own sound file, please  read on.

customize_moto_e_ringtone_es_file_explorercustomize_moto_e_ringtone_select_pre-installed_ringtones

Customize Moto E ringtones method 2: Use your own music file on your Moto E as Moto E ringtones

If you want to use the music/sound files that are already saved (e.g., downloaded or recorded) in your Moto E, you can easily use them as your Moto E ringtones.

But before you can proceed to use these files as your ringtones, you need install a free app called ES File Explorer File Manger. If you haven’t install it yet, please follow our guide to install this app to your Moto E from Play Store.

Once the app is installed, when you tap the Settings–Sound–Phone ringtone, you can tap ES File Explorer–Just Once as shown below.

Then navigate to the sound/music  file (e.g., mp3, m4a..) Tap the music file and the the file will be used as your new Moto E ringtone. The interface will close automatically and you will return to Settings-Sound page.

customize_moto_e_ringtone_mp3_on_moto_ecustomize_moto_e_ringtone_select_music_file

Customize Moto E ringtones method 3: Use your own music file on your PC as Moto E ringtones

You can also use the music file in your PC to customize Moto E ringtone. To use this method, you need a USB cable to connect your Moto E to the PC.

Once you connect your Moto E to the PC using an USB cable, the phone should be recognized automatically and is identified as XT102X as shown below.

customize_moto_e_ringtone_connect_moto_e_to_pc

Click the Ringtones folder, you should find the 3 pre-installed music files (ogg format) as shown below.

customize_moto_e_ringtone_ringtones_folder

Now, you can copy any music files to this Ringtones folder.

You may get a warning messaging as shown below when you copy some formats of the  music file, e.g., mp3 file. Most of the time, it is safe to ignore this message. So, you check “Do this for all files”, then click Yes to copy.

Once the files are copied to Ringtones folder, they should automatically appear in the ringtone list!

customize_moto_e_ringtone_copy_music_files_from_pc

 

Now, in your Moto E, go to Settings–Sound–Phone ringtone, you can select the copied file as your new Moto E ringtone as method 1!

If you have ES File Explorer installed, you need tap Media Storage–Just one. Then select the music. Tap OK to change your Moto E ringtone immediately.

customize_moto_e_ringtone_choose_copied_music_filecustomize_moto_e_ringtone_music_file_used_as_ringtone

Do you have any questions on customizing Moto E ringtone?

If you have problems or questions on how to customize Moto E ringtone, please leave your questions in the comment box below.

More how-to guides , tips and tricks for using Moto E are available at Moto E how-to guides page.

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Comments

  1. rajiv kanapathy says

    June 18, 2014 at 5:36 am

    i had set my ringtone to my moto e mobie… but whenever i get a incoming calls , it will rings gradually (i mean – in ascending).. please let me know that how to set ringtone in moto e mobile normally.. i just want my phone to ring nomally without ascending during incoming calls.. i’m waiting for your reply…

    Reply
    • simon says

      June 18, 2014 at 11:42 am

      You may try this app: https://play.google.com/store/apps/details?id=com.shumoapp.disableincreasingring


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      Reply
      • praveen says

        October 24, 2014 at 8:04 am

        How to use this app…

        Reply
        • simon says

          October 24, 2014 at 10:12 am

          What app?


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          Reply
          • murugan says

            February 9, 2015 at 5:32 pm

            how to set moto ringtone in moto e

          • simon says

            February 10, 2015 at 12:08 am

            Can you follow this guide?


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      • Arnold says

        January 19, 2015 at 5:10 am

        simon says
        June 18, 2014 at 11:42 am

        You may try this app: https://play.google.com/store/apps/details?id=com.shumoapp.disableincreasingring

        It’s not working in my Moto E bro…
        Any idea how to disable increasing ring manualy from the setting?
        Please…..

        Reply
        • simon says

          January 19, 2015 at 12:14 pm

          There is no such setting in Moto E.


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          Reply
    • rajesh says

      June 23, 2014 at 6:22 pm

      how to set ringtone from sd card

      Reply
      • simon says

        June 24, 2014 at 12:43 am

        You can just copy it to the ringtone folder.

        Alternatively, you can install ES file explorer. When setting ringtone, use es file explorer to locate the file on SD card.


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        Reply
        • krishanu says

          June 30, 2014 at 5:02 pm

          Can I set ringtone without downloading ES File explorer

          Reply
          • simon says

            July 1, 2014 at 12:15 am

            As shown in this guide, you can just copy the audio file to ringtones folder in whatever ways.


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    • Murali says

      August 30, 2014 at 6:58 am

      https://play.google.com/store/apps/details?id=com.tone.selector

      Reply
  2. Pramod says

    June 27, 2014 at 4:50 am

    How to disable ascending ring tone, It should ring at one tone only on Moto E.

    Reply
  3. Pramod says

    June 27, 2014 at 4:51 am

    How do I create & Access Group contact on Moto E. ?

    Reply
    • simon says

      June 27, 2014 at 11:17 am

      In People app, tap the third button (last one) in the top row to enter group settings. By default, Your G+ circles are shown here.

      Tap the second button (middle one) in the bottom one to create your new group. You can then add individual contact to this group.


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      Reply
      • Samantha says

        September 15, 2015 at 12:15 pm

        So I would like to know how to set different ringtones for different people. Everytime I set a ringtone it seems to apply itself to everyone else as well. How do I make it not do that?

        Reply
        • simon says

          September 15, 2015 at 1:33 pm

          In Contacts app (or People app), open the specific contact, tap the edit icon (pencil), tap menu key (3 vertical dots), tap Set ringtone.


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          Reply
          • Joe says

            January 3, 2016 at 5:11 pm

            Hi Simon and thanks for all of your assistance.

            Following above steps to set certain ringtone per caller, when i tap 3 times it opens “Join contacts”.

            Please advise and thanks =)

          • simon says

            January 4, 2016 at 12:48 am

            Why did you tap 3 times? Where did you tap?

            Start contacts app, tap the contract, tap edit icon (pencil icon), then tap menu key (3 vertical dots best to right). You can then find the set ringtone option for this contact.


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  4. GAGAN says

    June 30, 2014 at 5:27 am

    By mistake i click on the always moto ringtone.So pls. tell me now how i use the ring tone from ES FILE EXPLORER.

    Reply
    • simon says

      June 30, 2014 at 11:21 am

      Settings–Apps-All. Find media storage, tap it, tap clear defaults..


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      Reply
      • Shashikiran says

        August 7, 2014 at 5:26 am

        Thanks for the Post. But we need to clear the default settings of ES File Explorer App which is worked for me (Because Clear Default option was disabled in Media Storage app)

        Reply
    • B.K. VISWANATH says

      October 5, 2014 at 3:42 am

      In respect of ring tone setting, by mistake i clicked on the ES file explorer Always. In this connection, i would like to know how to go back to Moto E ring tone setting

      Reply
      • simon says

        October 5, 2014 at 6:22 am

        Go to settings–app-ES File explorer, tap clear defaults.


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        Reply
  5. shreelakshmi says

    July 3, 2014 at 9:33 am

    Hi There ,

    Hi There , I have a question about ringtone type. which ever ringtone i select it is cuming in ascending
    i mean to say when i get a call, ringtone volume will be minimal and then gradually it becomes louder. can some one help me how change the ringtone type
    thanks

    Reply
    • simon says

      July 3, 2014 at 12:09 pm

      There is no setting for this. You have to use apps if you want to change this behavior.

      Anyway, this is a good option. You can use it together with vibrate.

      If you want to change the behavior, you may try this app: https://play.google.com/store/apps/details?id=org.apelikecoder.increasingring&hl=en


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      Reply
  6. Raghava says

    July 4, 2014 at 7:24 am

    How set different ringtones for 2 sims

    Reply
    • simon says

      July 4, 2014 at 9:31 am

      You probably can’t do it on moto e.


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      Reply
  7. andrew... says

    July 5, 2014 at 11:46 am

    I have lost all the preloaded ring tones of my moto e plz help me with that how to got it back…….

    Reply
    • simon says

      July 5, 2014 at 12:21 pm

      You will never lose the pre-loaded ringtones.

      I guess now when you want to set ringtones, it goes to ES File explorer directly, instead of the media storage. You get this because you chose “always” use ES file explorer last time.

      You can go to settings–Apps-ES File explorer, tap clear defaults. Then go back to ringtone settings and you should get two options: media storage or ES File explorer. To use any pre-installed ringtones, you need choose Media storage (you’d better use just once as well).


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      Reply
  8. Vishal says

    July 9, 2014 at 11:54 am

    how to set 2 different ringtone for 2 different sim card

    Reply
    • simon says

      July 9, 2014 at 2:06 pm

      No, Moto E doesn’t provide this option.


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      Reply
      • Vishal says

        July 9, 2014 at 6:36 pm

        Thanks a lot…

        Reply
  9. Yashwanth says

    July 12, 2014 at 7:21 am

    I selected always by mistake what should I do now??

    Reply
    • simon says

      July 12, 2014 at 9:42 am

      To reset the default app on Moto E, go to Settings–Apps. Tap the menu key (3 vertical dots in top right corner), tap “Reset app preferences”.

      After resetting the default app, when setting ringtones, Moto E now should ask you to choose one of the apps.


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      Reply
  10. raj says

    July 12, 2014 at 6:31 pm

    how to set sim one ringtone and sim two ring tone is change.

    Reply
    • simon says

      July 13, 2014 at 4:32 am

      You cannot set different ringtones for SIM 1 or SIM 2 on Moto E. Both of the sim cards use the same ringtone settings.


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      Reply
  11. Periyannan says

    July 22, 2014 at 6:32 pm

    Hi,

    Please help me, how to set the ringtones. i don’t know es file explore.

    Reply
    • simon says

      July 22, 2014 at 11:05 pm

      Please follow the guide. If you get problems, please let us know the error info or error messages.


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      Reply
  12. Chiranjeevi Mohanan says

    July 25, 2014 at 4:38 pm

    even though If i use Disable Increasing Ring app the ringtone is still ascending

    Reply
    • simon says

      July 26, 2014 at 1:34 am

      Unfortunately, I have not found any apps that can disable ascending ringtone son Moto E.


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      Reply
  13. Chiranjeevi Mohanan says

    July 25, 2014 at 4:40 pm

    There is no navigator app suggest me some

    Reply
    • simon says

      July 26, 2014 at 1:33 am

      Google maps.


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      Reply
  14. Divyansh Bhatt says

    July 26, 2014 at 4:10 am

    nice way to explain

    Reply
  15. shiv says

    July 28, 2014 at 11:49 am

    I m unable to change ringtone for sim 2

    Reply
    • simon says

      July 28, 2014 at 1:43 pm

      There are no such settings. You cannot set different ringtones for different SIM card in Moto E.


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      Reply
  16. bala says

    July 28, 2014 at 3:20 pm

    How to set different ringtone for different contact

    Reply
  17. bala says

    July 29, 2014 at 5:46 am

    Hi as per your guidance I have clear all default settings in es explore file , but still I didn’t get preloading ringtone

    Reply
    • simon says

      July 29, 2014 at 10:57 am

      You need clear defaults in settings – apps – es file explorer, not inside the es file explorer app.

      When you try to set the ringtone, it should ask you whether you want to use es file explorer or media storage, if you choose media storage (and just one), you can then select the pre-installed ringtones.


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      Reply
      • bala says

        July 29, 2014 at 1:35 pm

        I also clear the default setting in app only (like ur guidance) but preloading ringtones not appear

        Reply
        • simon says

          July 29, 2014 at 1:39 pm

          Did you choose media storage when setting ringtones?


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          Reply
          • bala says

            July 29, 2014 at 1:46 pm

            Yes

          • simon says

            July 30, 2014 at 12:44 am

            After choosing media storage, what did you get?


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  18. bala says

    July 30, 2014 at 5:09 am

    It shown 2 ringtone options, that is none and another one is a film song

    Reply
    • simon says

      July 30, 2014 at 10:37 am

      Are you sure you didn’t install other ringtone apps?


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      Reply
      • bala says

        July 30, 2014 at 1:13 pm

        Yes sir I didn’t install any other ringtone app

        Reply
        • simon says

          July 30, 2014 at 2:14 pm

          Did you choose media storage? Did you get any other options when setting ringtones?


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          Reply
          • bala says

            July 30, 2014 at 2:20 pm

            Yes sir I select media storage option only,after I select this option it shown 2 ringtones options what I said before

          • simon says

            July 30, 2014 at 2:48 pm

            Not sure. It’s very strange.

            You may back up your data and then perform a factory data reset.


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  19. bala says

    July 30, 2014 at 3:09 pm

    Hi simon,I got all preloading ringtones now thanks for ur response

    Reply
  20. Arthy says

    July 31, 2014 at 1:44 pm

    How to create second profile in moto g

    Reply
    • simon says

      July 31, 2014 at 2:13 pm

      You can add multiple Google accounts at Settings–+ Add account (under accounts).

      But this is NOT multiple profiles (multiple users). Multiple users are only available on tablets, not on phones.


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      Reply
  21. mahesh says

    August 8, 2014 at 12:22 pm

    Hi I want to set ring tone from SD card..I have also read all ur comments which most of ppl getting issue abt (how to set ringtone fem SD card) we’ll I have tryed to do some changes as u have suggested how to set ringtone from SD card..BT sir im nt getting excately the word (as file expoler) like excatelly we’re it is located in App. Plz help me out for did..thank u

    Reply
    • simon says

      August 8, 2014 at 1:19 pm

      If you can copy the music file into Ringtones folder (the simplest way is through PC), you can then use it as built-in ringtones.

      If you cannot copy the music file into the Ringtones folder, you need ES File explorer as explained in the guide.


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      Reply
      • mahesh says

        August 10, 2014 at 8:55 am

        OK sir I will do that..thank you

        Reply
  22. jhalak says

    August 13, 2014 at 5:02 am

    I had mistakely choose the option of always when I had to choose ringtone from es explore or storage.so it is now not showing from es explore.only showing phone ringtone.so now what I had to do.so that it once again show both option

    Reply
    • simon says

      August 13, 2014 at 10:33 am

      Settings – apps – es file explorer, tap clear defaults.


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      Reply
      • jhalak says

        August 16, 2014 at 6:41 am

        Clear defaults is not showing in es file explore

        Reply
        • simon says

          August 16, 2014 at 11:37 am

          Is it greyed out?


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          Reply
          • jhalak says

            August 19, 2014 at 6:57 am

            Yes

          • simon says

            August 19, 2014 at 11:42 am

            Did you change your runtime to ART? (setttings– developer options–select runtime)

            Plerase note, if you choose ART runtime, apps can NOT be moved to SD card. Moving apps to SD card only work with Dalvik (default) runtime.


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  23. khaja.shaik says

    August 13, 2014 at 9:01 am

    Hi How to set Contact image in Moto E

    Reply
    • simon says

      August 13, 2014 at 10:41 am

      In the people app, open the contact. Tap and hold the top part (default photo) and you will then get the option to set a photo for the contact.


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      Reply
  24. girisha says

    August 14, 2014 at 7:34 am

    How to save contacts on sim one and sim two in motorola phone

    Reply
    • simon says

      August 14, 2014 at 9:58 am

      In people app, tap menu key (3 vertical dots), tap import from sim card.

      Please note, Moto E doesn’t provide any utility to save contacts to sim card.


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      Reply
  25. raju says

    August 14, 2014 at 10:54 am

    ringtone audio is not coming pls help

    Reply
    • simon says

      August 14, 2014 at 12:11 pm

      Did you try to adjust the volume? Does it work with headset?


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      Reply
      • raju says

        August 18, 2014 at 10:39 am

        s i have tried increasing the volume

        Reply
        • raju says

          August 18, 2014 at 10:42 am

          s if headset is there than i can here the volume when someone call

          Reply
        • simon says

          August 18, 2014 at 11:58 am

          Maybe the earpiece is faulty. You may visit local Motorola service centre to have it checked.


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          Reply
  26. shamgar says

    August 18, 2014 at 4:41 am

    I’m not getting complete action using tab wat can I do

    Reply
  27. Subhamoy Samanta says

    August 18, 2014 at 4:22 pm

    In my moto e …,,after connecting the phone with my laptop by data cable there was NO”” Ringtone folder”” came in internal storage of the phone……..please assist me what to do…….how to copy song from laptop to set as ringtone.

    second ,,,,,,,,,,after copy pdf file in my sd card ,,,,,,,,i can’t find the pdf file in my phone to read it…………….please help me

    Reply
    • simon says

      August 19, 2014 at 12:15 am

      What folders do you have for your phone when connecting to the pc?


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      Reply
  28. Kaarthikeyan says

    August 21, 2014 at 8:54 am

    You can try this app “Tone Selector (Ringtone/Alarm)”

    https://play.google.com/store/apps/details?id=com.tone.selector&hl=en

    Reply
  29. Jappi says

    August 22, 2014 at 8:23 am

    HI,

    when my music is playing and if ph is in vibrate mode , and some one call me then at that time , idelly it should behave like music get stop and ph get vibrate but this is not happening in moto e mobile .Music playing continuos whether the call is coming or not..

    can u plz guide me how to fix it ?

    Reply
    • simon says

      August 22, 2014 at 1:09 pm

      If you pick up the phone, will the music stop?


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      Reply
      • deepika says

        August 26, 2014 at 11:30 am

        I want to tap the clear default in media storage app to change the ringtone. But its not working

        Reply
        • simon says

          August 26, 2014 at 11:37 am

          What do you mean “it’s not working”?


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          Reply
          • deepika says

            August 26, 2014 at 11:40 am

            Its became dull in color and disabled

          • Bhavin says

            September 21, 2014 at 1:38 am

            how to make custom alarm tone in my moto e?
            plz help…….

          • simon says

            September 21, 2014 at 8:08 am

            Similar to that for ringtones. The only difference is that you can save the custom alarm tone in the Alarm folder, not Ringtones folder.


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  30. Shreya says

    August 31, 2014 at 6:33 am

    Whenever I get a call, the phone just vibrates for 5-6 seconds and then the ringtone starts. I want the phone to ring and vibrate at the same time. How do I do that?

    Reply
    • simon says

      August 31, 2014 at 1:12 pm

      I think it should be about 2-3 seconds. Moto E always uses ascending ringtone. The ringtone increases slowly, If your ringtone volume is set at 50%^, it should take less than 2-3 seconds when the sound is loud enough. unfortunately, you cannot disable this feature. but you can increase the ringtone volume so that it take shorter time to hear it in a not-so-quite environment.


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      Reply
  31. YASODHAN says

    September 6, 2014 at 6:58 pm

    Can I set ringtone for individual contacts in moto e

    Reply
    • simon says

      September 7, 2014 at 1:59 am

      Yes, you can set different ringtone for individuals in people app. Open the contact in People app, tap the menu key (3 vertical dots), then tap set ringtone.


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      Reply
  32. Rathnam Annamalai says

    September 9, 2014 at 3:38 pm

    hi Simon, you are a genius- I found this guide very useful- thank you

    Reply
  33. rd says

    September 11, 2014 at 2:30 am

    My moto e suddenly became mute. It seems the speaker is not working. The volume is full. And I can hear sound only through head phones. Volume works when connected to head phones but othewise there’s no sound. When I make a call and put it on speaker; no sound. This started happening yesterday. Any help. The vibration is working though. Could the speaker be damaged? How do I check it? Thanks

    Reply
    • simon says

      September 11, 2014 at 1:01 pm

      When you play music, increase the volume. if it does not work, very likely, the speaker is broken. You may have to visit Motorola service centre to repair it. You warranty card should indicate the location of the service centre or the authorized contractor.


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      Reply
  34. srajan says

    September 13, 2014 at 7:48 am

    I have ES file explorer installed..but that chosing option dont comes..i transfer ringtone from pc but it doesnt show up in ringtone list..only one time that explorer option came…and after that default ringtones only are shown

    Reply
    • simon says

      September 13, 2014 at 1:52 pm

      Go to Settings–Apps, tap the menu key (3 vertical dots in top right), tap reset app preferences.


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      Reply
  35. Siddharth Dasgupta says

    September 20, 2014 at 5:48 pm

    Can we assign custom ringtones to individual contacts on Moto E. Please HELP!

    Reply
    • simon says

      September 21, 2014 at 8:04 am

      Yes, in people app, tap the contact, then tap the menu key (3 vertical dots). You can then find set ringtone for this contact.


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      Reply
  36. Gowtham says

    September 22, 2014 at 4:15 pm

    I just pressed phone storage always..how to change to file explorer now..

    Reply
    • simon says

      September 22, 2014 at 10:41 pm

      Settings – apps, tap the menu key (3 vertical dots), tap reset app preferences.


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      Reply
      • prasad says

        November 13, 2014 at 6:09 pm

        How to delete more contacts at a time

        Reply
        • simon says

          November 14, 2014 at 12:06 am

          From your pc, in the Google dashboard.


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          Reply
  37. Usha says

    October 1, 2014 at 6:22 am

    i am asking about Contact image , how can i setup contact image on moto e mobile,plz guide me

    Reply
    • simon says

      October 1, 2014 at 10:16 am

      On people app, open the contact, tap the default image. You will then be asked took select a photo to crop or take a photo.

      You can also manage contacts in pc from your Google dashboard. The contact info including the photos will be synced with your Moto E.


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      Reply
  38. Yash Kuncolienkar says

    October 5, 2014 at 2:36 am

    helpful

    Reply
  39. Aks says

    October 6, 2014 at 1:24 pm

    I pressed ‘media storage’ instead of Es file explorer that too ‘always.’ How can I get the options back

    Reply
    • simon says

      October 6, 2014 at 2:00 pm

      Settings–Apps, tap the menu key (top right), tap Reset app preference. Then try again.


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      Reply
  40. ADS says

    October 10, 2014 at 1:11 pm

    I have speaker problem in my Moto G 2nd gen. I hear a kirrr… Kirrr… sound when someone is talking in phone in the other side. Is there any app to solve this problem?

    Reply
    • simon says

      October 11, 2014 at 1:28 am

      Not sure. it could be due to mobile network or noise in the other side. Probably there are no apps for this.

      In Moto E, you can go to Settings–Sound–Audio effects. You may try to turn off audio effects.


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      Reply
  41. sree says

    October 13, 2014 at 4:06 am

    how to set ringtone by selecting start and end point of tone

    Reply
    • simon says

      October 13, 2014 at 9:29 am

      You need trim the audio file before selecting it because Moto E doesn’t other three utility to trim the file.

      Any free mp3 editors can do the job.


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      Reply
  42. jayne brown says

    October 16, 2014 at 12:00 pm

    I followed the instructions exactly and it works perfect, now got my fave song again as a ringtone. Thanks for this post, it’s brilliant. 🙂

    Reply
  43. malkeet singh says

    October 26, 2014 at 9:36 am

    i have moto e, sometimes it beep and display a notification “playing tone” for very short period may be for 1second, what does that “playing tone” mean?

    Reply
    • simon says

      October 26, 2014 at 12:17 pm

      You can tap and hold the notification message, then tap app info to find out the app that sends this notification.


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      Reply
    • shivam says

      October 31, 2014 at 11:05 am

      Go to Sim toolkit menu and disable flash services as well as notifications for same.

      Reply
  44. Anjini says

    October 26, 2014 at 12:10 pm

    I have selected ES file Explorer file as always how can it be changed to Media storage?

    Reply
    • simon says

      October 26, 2014 at 1:21 pm

      Settings –Apps –ES File explorer, tap “Clear defaults”.


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      Reply
  45. bala says

    October 27, 2014 at 2:36 pm

    How to find (or) change message center number in moto e

    Reply
    • simon says

      October 28, 2014 at 12:36 am

      You cannot do this on moto e. The info is saved in the sim card by your carrier. Seldom you need change it.

      If you really need change it, you can do it in some other phones, e.g., Samsung or Nokia phones. Your carrier can also change it for you by sending you a mms .


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      Reply
  46. anonymous says

    October 28, 2014 at 3:05 pm

    How to change notification tone for watsapp

    Reply
    • simon says

      October 29, 2014 at 12:28 am

      Open WhatsApp, tap menu key, tap settings,tap notifications.


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      Reply
  47. Shahbaz Alam says

    October 29, 2014 at 2:38 pm

    While setting the ringtone when I tap the Settings–Sound–Phone ringtone, instead of tapping ES File Explorer–Just Once as shown above, I tapped on the media storage and tapped Always. Now the option for ES File Explorer is not coming. Can you please tell me how to solve it.

    Reply
    • simon says

      October 30, 2014 at 12:18 am

      Settings – apps,tap menu key (3 vertical dots in top right), tap reset app preference.


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      Reply
  48. bala says

    October 30, 2014 at 5:41 pm

    In my mobile (moto e) always intimate text msg mmry is full but I don’t have any msgs in mobile, how to clear this problem

    Reply
    • simon says

      October 31, 2014 at 12:26 am

      You may check your storage at settings – storage. Make sure you have enough available space in the phone storage.

      Then, you can go to settings – apps – messages,tap clear cache, tap clear data.


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      Reply
      • bala says

        November 1, 2014 at 6:02 am

        I have applied all your guidence, But Still I have the problem

        Reply
        • simon says

          November 1, 2014 at 1:00 pm

          You probably have to visit the service centre. Check teh warranty card in the box or contact the seller on the authorized service centers.


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          Reply
  49. Sarah says

    November 1, 2014 at 11:48 am

    I had accidently clicked “always” option instead of “just once ” and had choosen a es file explorer.Now i am unable to access phone ringtones i,e already saved moto e ringtones.How can i change that path again?please help me

    Reply
    • simon says

      November 1, 2014 at 12:57 pm

      Settings–Apps–ES File explorer, tap clear defaults. Then try again.


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      Reply
      • Sarah says

        November 2, 2014 at 7:14 am

        It worked..Thank u so much.. 🙂

        Reply
  50. Cai says

    November 7, 2014 at 3:12 am

    Thanks so much for the info!!

    Reply
  51. joshua gordon says

    November 10, 2014 at 7:19 am

    HI You have some really great instructions here. The one basic step that as driven me crazy and is not included- At least for Mac users, after you transfer files to the phone through the file transfer app and usb cable, and locate them using the file manager you suggested to download, – the phone cannot access them until you turn it off and then turn it on. This basic step took me three days of looking through chats and help pages to discover. Maybe you could say something about this in your instructions. Thanks

    Reply
    • simon says

      November 10, 2014 at 10:10 am

      Thank you for the input.

      “Normally”, there should be no issues to access the files without rebooting the phone. The problem probably is related to some other apps or settings.

      After rebooting the phone, if you try another file, do you get the same problem?


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      Reply
  52. aradhana jain says

    November 11, 2014 at 3:24 am

    I want to set mp3 file asthe notification ringtone on my phone…….how could I change it….

    Reply
    • simon says

      November 11, 2014 at 10:03 am

      Similar to ringtones in this guide. You just put the mp3 file in the notifications folder, instead of the ringtones folder.

      You can also use es file explorer when setting notification tones.


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      Reply
      • aradhana jain says

        November 12, 2014 at 3:58 am

        Exactly what I wanted to know….thankuu….

        Reply
  53. Neetisha says

    November 13, 2014 at 8:56 am

    Hi,

    I have an issue setting ringtone from my SD card. When I had set an ringtone once initially I had choosed the option of ALWAYS from phone ringtones while setting the ringtone.. kindly guide me.

    Reply
    • simon says

      November 13, 2014 at 10:24 am

      First, it’s not a good practice to set filers in sd card as ringtones. You can copy the files to ringtones folder or any other folders in the phone storage.

      You can reset the default settings in settings – apps. Tap menu key, tap reset app preferences.


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      Reply
  54. eeeejjjj517 says

    November 13, 2014 at 6:16 pm

    Can Motorola put out an update so we can all end the problem of ascending in coming call ringtone?

    Reply
  55. Hari Krishna says

    November 14, 2014 at 2:29 pm

    Sir, I have two requirements on moto-e.1. How to set different profiles like meeting,driving etc. 2. How to send sms to group of contacts(group)

    Reply
    • simon says

      November 15, 2014 at 3:40 am

      1. are you talking about Motorola Assist? The settings are very simple. I don’t think you need different profiles. For meeting assist, it can only read your calendar.
      2. to send group sms, you need create a group in people app, then choose the group as recipient.please note, this feature depends on your carrier.


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      Reply
  56. Aishwarya Tiwari says

    November 27, 2014 at 3:34 pm

    I mistakingly pressed the always button instead of just once while changing the ringtone, now am stuck with the default ringtones. I have also installed the ES File explorer app but still I don’t know how to change the ringtone of my choice? Please make me find my way, am kinda lost. It would be really helpful, also I copied a TV series in my moto e through a SD card, but it’s not showing. Please Help.

    Reply
    • simon says

      November 28, 2014 at 12:12 am

      You can reset it at settings – apps, tap menu key (3 vertical dots), tap reset app preferences.

      For TV files, you’d better copy it when you connect the phone to pc through usb. Anyway, you can reboot the phone to see whether they are shown in gallery app.

      If the video format is not supported or unknown, they will not be shown in gallery app. In this case, you can try vlc for android and play them directly.


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      Reply
  57. sumalatha says

    November 28, 2014 at 5:58 am

    When I am trying to play the song in music player that shows an error, coudnot play the song you requested.can any body help me to solve that problem.

    Reply
    • simon says

      November 28, 2014 at 9:44 am

      The file could be corrupted. You may try another music player (for example) to see whether the file can be played.


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      Reply
  58. siva says

    November 28, 2014 at 6:46 am

    hi i have set one ringtone for my wife, but whenever she msg me in whatsapp its picking the same ringtone and ringing. i don’t want the ring tone for the msg tone. how to disable this?

    Reply
    • simon says

      November 28, 2014 at 9:46 am

      Open WhatsApp, tap menu key (3 vertical dots ), tap settings – notifications, uncheck contact ringtone.


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      Reply
  59. ram says

    December 1, 2014 at 10:26 am

    Incoming calls are no sound in mobile. But my sound volume in full. Why incoming calls are automatically used silent mode.

    Reply
    • simon says

      December 1, 2014 at 1:25 pm

      What happens if you use speaker?

      Anyway, if there is no sound, you should check local service centre or return it.


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      Reply
  60. Chaitanya says

    December 3, 2014 at 9:39 am

    I am trying to change the ringtone of my moto E. Earlier, I was getting the pop up for “Complete action using”. Now I do not get it. I have ES3 File explorer installed. The system takes me to the files on the memory card by default without asking me to “Complete action using(media storage)”. Please help.

    Reply
    • simon says

      December 3, 2014 at 10:19 am

      Settings – apps – es file explorer, tap “clear defaults”.


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      Reply
      • Chaitanya says

        December 3, 2014 at 11:50 am

        Dear Simon,

        You are awesome. I didn’t even notice it !!

        Another one !!

        I have set ringtone for some contacts. Now I want to remove the ring tone that I have set and maintain the same for all(bcoz the ringtone comes up not only for calls but even for messages from the user !!). I know that there is an option to set a ringtone to a user but not to remove/clear the ringtone.

        Would it help if I set the same current global ringtone once again ?!?!

        Thanks a Ton,
        Chaitanya

        Reply
        • simon says

          December 3, 2014 at 12:29 pm

          You still go to set ringtone, choose Default ringtone (you need select media storage, not es file explorer when set ringtones, to set to default ringtone).


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          Reply
  61. Luiz Gama says

    December 31, 2014 at 8:40 pm

    If the ringtone you want is not increasing volume when ringing, open it on your pc, use Audacity to edit the sound file. Choose Edit Metadata and check if there is an entry for ANDROID_LOOP with a value of true. If not, add it and export the sound, and save it back to the sd card. Use ES File Explorer to select it in the sound options.

    Reply
    • simon says

      January 1, 2015 at 4:44 am

      Thank you for sharing the very useful info.

      Just to add, when you export the file form Audacity, you should use ogg format.

      ANDROID_LOOP will force the ringtone to loop.


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      Reply
  62. shakti says

    January 2, 2015 at 3:45 pm

    I ve es file exp installed but still its not showing any option to choose bet es file and media storage…..what should do i do now..?

    Reply
    • simon says

      January 3, 2015 at 1:34 am

      Settings–App, tap the menu key (3 vertical dots), tap reset app preferences. Then try again.


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      Reply
      • Ramya says

        January 10, 2015 at 12:46 pm

        How can i set the ringtone from SD card

        Where i can see the SD card option and the SD card files.

        Reply
        • simon says

          January 11, 2015 at 2:53 am

          As shown in this guide, you can install ES File explorer and then you have the option to use ES File explorer to specify ringtones. You can also copy the music file from SD card directly to the ringtones folder with ES File explorer. You may check this guide on how to install and use ES File explorer: http://motoeguide.com/moto-e-guides/manage-files-moto-e-es-file-explorer-file-manager/


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          Reply
  63. Vinoth P says

    January 12, 2015 at 1:47 am

    Thank you very much ES File Explore

    Reply
  64. kay says

    January 13, 2015 at 8:11 pm

    Is there anyway to set individual notification/text tones for different contacts?

    Reply
    • simon says

      January 14, 2015 at 12:23 am

      Probably not. You can only set individual ringtones, not message notification tones in moto e.


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      Reply
  65. Debalina says

    January 15, 2015 at 4:58 am

    I am not getting the media storage option . I have tried rebooting my phone..searched every possible place but the default ringtones are missing. I want them back. Please help .

    Reply
    • simon says

      January 15, 2015 at 12:22 pm

      What did you get?

      You can go to Settings — Apps, find the corresponding app, tap clear defaults.


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      Reply
  66. Basavaraj says

    January 31, 2015 at 2:37 pm

    How to check the in my moto e mobile sound is not coming

    Reply
    • simon says

      February 1, 2015 at 8:48 am

      Would you please elaborate? Can you hear from the earpiece or the speaker? or the other party cannot hear you?


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      Reply
  67. shiva says

    February 3, 2015 at 1:39 pm

    Hi,

    I would like to disable ringtone for contact on Moto E , could you please guide me on this.

    Reply
    • simon says

      February 3, 2015 at 1:58 pm

      Set the Ringtone to “None” in the ringtone list.


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      Reply
  68. Frank says

    February 6, 2015 at 8:42 pm

    can I set a separate ringtone for each contact?

    Reply
    • simon says

      February 7, 2015 at 1:52 am

      Yes, you can. In People app, open the contact, tap the menu key (3 vertical dots), tap set Ringtone to use a special ringtone for this person.


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      Reply
  69. rakesh says

    February 9, 2015 at 2:10 pm

    Pre installed ringtones in moto e are deleted (not seen )how to get it back in phone

    Reply
    • simon says

      February 9, 2015 at 10:40 pm

      Settings-Apps, tap menu key (3 vertical dots in top right),tap reset app preferences.

      When you are asked to choose an app to finish the operation, choose media storage,tap just once.


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      Reply
  70. Paul says

    February 10, 2015 at 3:07 pm

    Can not get a ringtone to “stick.” When I test an incoming call, I get a weird “outer space” type of sound, no matter which ringtone I’ve chosen.

    Reply
    • simon says

      February 11, 2015 at 12:21 am

      I think you ate referring to ascending ringtone. There are no settings in the phone to disable it. Some apps may adjust it.


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      Reply
  71. biresh joardar says

    February 13, 2015 at 6:48 pm

    i by mistake clicked “clear data” on settings>apps>all>media storage instead of “clear defaults”…. now i dont find any of previous ringtones… what to do???

    Reply
    • simon says

      February 14, 2015 at 2:06 am

      Clear data will NOT delete the actual ringtone files. It only remove them from the app database. You need reboot the phone to force a scan.

      Power off the phone. Then power on. Wait a few mins, check again.


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      Reply
  72. janipasha says

    February 17, 2015 at 5:23 pm

    I am using moto from 7months, I had a problem I can’t set my favourite ringtone after I installed es file explorer.

    Reply
    • simon says

      February 18, 2015 at 1:47 am

      Go to settings–Apps–Es File explorer, tap clear defaults. Then try again. You need choose Media storage to see the pre-installed ringtones.


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      Reply
  73. tanya says

    February 22, 2015 at 8:02 pm

    I accidentally pushed the always button and now can’t get to the ez file thing…. Any ideas?

    Reply
    • simon says

      February 22, 2015 at 10:36 pm

      Settings – apps- es file explorer, tap clear defaults.


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      Reply
  74. tony says

    March 1, 2015 at 1:59 am

    I accidentally hit always on the always button and I tried going into my settings and I cleared defaults but it still goes into my ringtones on my phone not my es file manager

    Reply
    • simon says

      March 1, 2015 at 2:35 am

      Try Settings–Apps, tap the menu button in top right (3 vertical dots), tap reset app preferences.

      If it is still not working, power off the phone then power on.


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      Reply
  75. pradip says

    March 6, 2015 at 4:42 pm

    I updated my software Frm KitKat to lollypop….but I am getting problem regarding ringtones….no matter what ringtone i select….at the end no ringtone while incoming calls…….and even the rotate screen option isn’t here……my device is moto e….any suggestion?

    Reply
    • simon says

      March 7, 2015 at 3:20 am

      For the screen rotation, please follow this guide: http://allaboutmotog.com/where-is-the-settings-for-auto-rotate-screen-after-lollipop-update-for-moto-g-and-moto-x/

      For the ringtone, first, check whether you are in none mode (see this guide on Android Lollipop notifications and in interruptions: http://gadgetguideonline.com/android/lollipop/how-to-use-android-lollipops-notification-and-interruption/ )

      You also check whether the ringtone is played when changing the ringtone. You may also try to clear cache partition by following this guide: http://allaboutmotog.com/how-to-clear-cache-partition-on-moto-g-and-moto-x-after-android-lollipop-update/


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      Reply
  76. Fran says

    March 14, 2015 at 9:53 am

    I plugged my moto e to my pc, but instead of recognizing it as XT1021, it recognizes it as XT830C & I can’t use my files as ringtone. Can you help?

    Reply
    • simon says

      March 14, 2015 at 1:23 pm

      XT 830C is Moto E for Straight Talk. So, it is correct.

      You can copy the audio file (m4a, mp3 or ogg format) into Ringtones folder as shown in this guide. In which step do you get errors?


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      Reply
  77. mani says

    March 23, 2015 at 2:34 pm

    can i set different ringtones to each SIM in moto e

    Reply
    • simon says

      March 24, 2015 at 12:15 am

      No, currently you cannot set different ringtones for each sim card.

      Android Lollipop 5.1 update will have native support for dual sim. Probably, you can set different ringtones for each sim. You have to wait for the update.


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      Reply
  78. karthik says

    March 27, 2015 at 4:41 pm

    i am using moto e lolipop. ringtone is not playing when calls came. showing error simply blink sound will come eventhough i set the ringtone,
    not even default ringtone not playing

    Reply
    • simon says

      March 28, 2015 at 2:09 am

      When you change the ringtone, does it play normally?

      You may try to clear the cache partition by following this guide: http://allaboutmotog.com/how-to-clear-cache-partition-on-moto-g-and-moto-x-after-android-lollipop-update/


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      Reply
  79. Paul H. says

    April 2, 2015 at 4:56 am

    Simon,
    I put 2 “homemade” ringtones on my Moto E via usb/computer into ringtone folder, no problems. I set one to home phone and one to “general incoming calls”, don’t have “Es file explorer on phone, when I use “home phone” that ringtone rings fine, when I use another phone to activate the general incoming call ringtone, it goes to voice after 4 rings (its set time), but when I put it on any of the tones that came with the phone or switch to the “home phone tone” it rings through just fine.
    It acts like it can’t handle two “homemade” ringtones “online” at the same time. It will handle 1 ‘homegrown’ tone at a time and a ‘came with the phone one, but not two ‘homegrown’ ones (one for general and one for a contact).

    Thank you for any help you can provide, sorry for the long post.

    Paul H.

    Reply
    • simon says

      April 2, 2015 at 1:20 pm

      I tried and it seems I can use two customized ringtones without issues.

      Is the second audio file corrupted? When you choose the ringtones, do both audio files play correctly?


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      Reply
  80. Pac says

    April 5, 2015 at 2:16 am

    My phone device media files does not show in gallery and I can’t put ringtone from my device or SD card

    Reply
    • simon says

      April 5, 2015 at 3:37 am

      if Galley app does not show some of your pictures and videos, you can reboot the phone.

      Why you cannot put the ringtone on the phone? Where is the audio file?


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      Reply
      • Pac says

        April 5, 2015 at 7:59 am

        Thanks for reply,

        How to reboot the phone?

        Audio files in both internal and external memory

        Reply
        • simon says

          April 5, 2015 at 12:38 pm

          Press and hold the power button for 2-3 seconds, then tap power off on screen. Wait one min, press and hold the power button to power on the phone.


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          Reply
  81. Pac says

    April 6, 2015 at 2:54 am

    I did as you said but my phone doesn’t show my pitchers and video on gallery app

    Reply
    • simon says

      April 6, 2015 at 9:39 am

      How did you know there are pictures and videos? Can you try to find the file with es file explorer? http://motoeguide.com/moto-e-guides/manage-files-moto-e-es-file-explorer-file-manager/


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      Reply
  82. Pac says

    April 7, 2015 at 4:54 am

    You said that install es explorer app, I installed that app it shows my pitchers and videos in my phone device but not shows in gallery app

    Reply
    • simon says

      April 7, 2015 at 5:28 am

      If you tap the files in es file explorer, can you open them? What’s the extension of the files?


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      Reply
  83. Pac says

    April 7, 2015 at 5:38 pm

    I can open the files and there are small size files

    Reply
    • simon says

      April 8, 2015 at 12:12 am

      What are the extensions of the files? jpg?


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      Reply
  84. Pac says

    April 8, 2015 at 3:48 am

    Yes jpg files

    Reply
    • simon says

      April 8, 2015 at 5:38 am

      You can try other gallery apps from play store.


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      Reply
  85. Pac says

    April 8, 2015 at 7:46 am

    I installed other gallery app that’s also showing same files. It is not shows internal memory files.

    Reply
    • simon says

      April 8, 2015 at 9:51 am

      Did you try to put the files in downloads folder?


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      Reply
  86. Pac says

    April 9, 2015 at 8:07 am

    No didn’t try. Please give quick solution

    Reply
  87. Pac says

    April 9, 2015 at 5:21 pm

    Total internal memory is not showing

    Reply
  88. Pac says

    April 9, 2015 at 5:23 pm

    Is any manual settings are miss placed?

    Reply
  89. Jenny Rarden says

    April 9, 2015 at 7:12 pm

    I want to set different ringtones for different contacts. I’ve looked at the questions & answers on here, but the instruction to click on the contact, then on the menu (three dots) doesn’t work. The only options I see when I click on the three dots are Share and Place on Home screen. Please help! Is that option gone in the 2nd gen?

    Reply
    • simon says

      April 9, 2015 at 11:12 pm

      Once opening that contact, tap edit icon (pencil),which is left to 3 dots. Then tap the 3 dots in the new page. Now you can find the set ringtone. We will update this guide later.


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      Reply
  90. Pac says

    April 10, 2015 at 3:29 pm

    Could you please reply me

    Reply
    • simon says

      April 11, 2015 at 4:01 am

      I’m sorry I don’t have the answer. I will reply if I know the answer or have the solution.


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      Reply
  91. ermuralidharan@gmail.com says

    May 4, 2015 at 5:42 am

    while setting ringtone, i had selected “always” option by mistake. after that, if i’m going to select ringtone, it shows only default ringtones (inbuilt) only. how to reset this. please suggest.

    Reply
    • simon says

      May 4, 2015 at 10:21 am

      Settings – apps, tap the menu key (3 vertical dots in top right), tap reset app preferences. Then try again.


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      Reply
  92. Dyrus Samion says

    May 11, 2015 at 5:02 pm

    Can I change my ringtone if I by mistake pressed always for phone ringtones and I want to select the ringtone through as file explorer ??

    Reply
    • simon says

      May 12, 2015 at 12:35 am

      You can reset the app preferences in settings – apps. Tap the menu key (3 vertical dots in top right), tap reset app preferences.


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      Reply
  93. Dyrus Samion says

    May 11, 2015 at 5:04 pm

    I have moto e 2gen

    Reply
  94. Pac says

    May 28, 2015 at 2:43 pm

    My mobile (moto g 2gen) getting too heat. Please tell me a solution what do I want to do

    Reply
    • simon says

      May 29, 2015 at 1:07 am

      When? Does your phone slow down?


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      Reply
  95. Pac says

    May 29, 2015 at 10:24 am

    While calling & listening songs

    Reply
    • simon says

      May 29, 2015 at 12:16 pm

      If the phone does not slow down or restart itself, you probably can ignore it. Of course, it depends on hot it is.


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      Reply
  96. Pac says

    May 29, 2015 at 2:35 pm

    Some time it goes slow down not again and again but i think it is step for the next problem

    Reply
    • simon says

      May 30, 2015 at 2:16 am

      Not sure. Normally heating is not an issue nowadays unless it restarts or turns off automatically.


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      Reply
  97. Pac says

    June 8, 2015 at 6:18 am

    How to put password permanently on WiFi?

    Reply
    • simon says

      June 8, 2015 at 10:02 am

      The wifi password is always remembered in Moto E. What problem did you get?


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      Reply
  98. Pac says

    June 9, 2015 at 6:18 am

    That is the problem which you had said. The WiFi password is always remembering me how to avoid that problem?

    Reply
    • simon says

      June 9, 2015 at 9:47 am

      Tap and choose forget network.


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  99. Swapnil says

    June 12, 2015 at 4:26 am

    When someone called me, the sound of ringtone increased gradually, I cant hearing the ringtone from the start.
    Whats the solution?

    Reply
    • simon says

      June 13, 2015 at 12:45 am

      You cannot change the ascending ringtones in Moto E.


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      Reply
      • U.Venkateswarlu says

        June 22, 2015 at 2:38 pm

        i lost my saved ringtones n didn’t able to own it again. Even at the time of saving or loosing it, i didn’t install ES File Explorer. now for few calls i am not receiving atleast default ringtone. how to solve this problem.

        Reply
        • simon says

          June 22, 2015 at 2:40 pm

          Did you use any apps to set Moto E ringtone?


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          Reply
  100. Abhay says

    July 27, 2015 at 11:56 am

    How can I set the ringtone for my group contacts????

    Reply
    • simon says

      July 27, 2015 at 12:59 pm

      You can set ringtone for individual contacts, not group.


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      Reply
  101. jasdkfj says

    July 28, 2015 at 5:14 am

    Ok i did it

    Reply
  102. Pac says

    September 3, 2015 at 4:38 am

    My phone is restarting many times a day so please tell me what do i do to avoid this problem

    Reply
    • simon says

      September 3, 2015 at 5:23 am

      Did it restart when you use specific apps? The problem is usually caused by apps you installed.


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      Reply
  103. Pac says

    September 24, 2015 at 6:57 am

    My phone Storage space is running out. I have to install some other updated Version but there is no space. What do I do

    Reply
    • simon says

      September 25, 2015 at 1:25 am

      You can clear cache file to get a bit more space temporally.

      You can move media files to sd card and uninstall/disable apps that are not used to get more space.


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      Reply
  104. Hari says

    October 26, 2015 at 8:13 am

    Hi, I set the phone ringtone using ES file manager and also set the default ring tone using the same. But instead of clicking just once option, by mistake i have clicked always use ES file manager option. I couldnt able to keep motorola inbuilt ringtones. How to change it. Please help.

    Reply
    • simon says

      October 27, 2015 at 1:05 am

      Clear app defaults for es file explorer at settings- apps – es file explorer.


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      Reply
  105. sam says

    October 30, 2015 at 6:50 pm

    can i set a ring tone for my text (sms) messaging ?

    Reply
    • simon says

      October 31, 2015 at 1:48 am

      you can set notification tone in messages app. but you cannot set different tones for different contacts.


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      Reply
  106. Sivaraman P says

    November 19, 2015 at 5:40 am

    In case instead of using just once i click on always while selecting the source of ringtone how do i restore it back.

    Reply
    • simon says

      November 19, 2015 at 10:04 am

      Clear defaults of the app.


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      Reply
  107. john says

    February 17, 2016 at 5:50 am

    can I get ringtones from my sd card already installed in my moto e

    Reply
    • simon says

      February 17, 2016 at 10:37 am

      Of course, you can. After installing es file explorer ( or some other file explorer apps), you will get the option to use any audio files on the phone including SD card through es file explorer as ringtone.


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      Reply
  108. Deepa says

    April 25, 2016 at 9:56 am

    no option for complete action..den how can i select customize ringtone

    Reply
    • simon says

      April 25, 2016 at 10:47 am

      What errors did you get? Other members may help you if you share more info on the errors or messages.


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      Reply
  109. satyamtomar says

    May 11, 2016 at 12:07 pm

    When i open phone ringtone it does not shows original ringtone moto

    Reply
    • simon says

      May 11, 2016 at 2:04 pm

      Very likely, you are using other apps to handle ringtones. Go to Settings–apps, tap menu key (3 vertical dots near top tight), tap reset app preferences.


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      Reply
  110. Bob says

    July 1, 2016 at 2:31 pm

    I have Moto E 2nd Generation 4G LTE. Followed all instructions. When I tap on the desired mp3 file for my ringtone, I get the message “Wrong file type, please select again”. The phone will play the mp3, but will not accept it as a ringtone. Any ideas?

    Reply
    • simon says

      July 2, 2016 at 2:32 am

      Did you try a m4a file? Are you using ES file explorer?


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      Reply
      • Bob says

        July 2, 2016 at 8:07 am

        Yes to ES file explorer. Cannot find m4a version of the mp3 file I want to use,

        Reply
        • simon says

          July 4, 2016 at 12:01 am

          You can try to copy the file directly to ringtones folder. Then try again.


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          Reply
  111. Shelly Roberts says

    July 27, 2016 at 7:42 pm

    If my moto e goes off, when I turn it back on, it has defaulted to wi-fi OFF and volumes are set to the lowest. I unfortunately miss a lot of calls because of this. Is there a special setting app or prayer that will let me change the default and power up values? Thanks.

    Reply
    • simon says

      July 27, 2016 at 10:39 pm

      After powering on, Moto E should use the settings before it’s powered off. If WiFi is on before powering off, it should be on after powering on.

      Also, you should not power off the phone often.


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      Reply
  112. Pushkar says

    November 8, 2016 at 12:11 pm

    I installed es file manager and still don’t have the option for add the ringtones…any thing I can do

    Reply
    • simon says

      November 8, 2016 at 11:14 pm

      You can copy the audio file to ringtone folder directly. The media selection option will not be shown in Marshmallow.


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      Reply
  113. Peter Henderson says

    December 18, 2017 at 10:09 pm

    On my old Moto E, I had a custom ringtone I created myself that is a midi file. It worked fine, but now on my new E4 I try to install the same file and it won’t play it. Says “invalid file type”.

    Any idea how to fix this? Why would they remove support for midi files?

    Reply
    • simon says

      December 19, 2017 at 12:45 am

      You can export the file as MP3. Then set it as ringtone

      The problem is related to the format supported by the internal media player.


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      Reply
  114. Rishit Patel says

    March 10, 2018 at 2:45 pm

    Please post article on How to set Ringtone in Moto E4 Plus.

    Reply
    • simon says

      March 11, 2018 at 1:41 am

      What do you want to achieve?


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      Reply
  115. John M says

    February 18, 2020 at 6:34 pm

    Somehow I have lost all pre-loaded ringtones on my Moto E LTE. When I do Settings > Apps > Sound & Notification – under Phone Ringtone, it says “None”. When I tap Phone Ringtone, I get a dialog box titled Phone Ringtone and the only thing listed says “None” next to a circle that has been check-marked. Hitting the circle again does not un-check it. The only options at the bottom of the dialog box are Cancel and OK, neither of which changes anything. I read the discussions above, but I have no App called “ES File Explorer”. So now what?

    Reply
    • simon says

      February 18, 2020 at 11:55 pm

      You may set the default app for ringtones accidently. You can try to rest the default app in Settings – apps & notifications. After listing all apps, tap the menu key (3 vertical keys), then tap Reset app preferences.


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      Reply
  116. Susan says

    August 6, 2021 at 7:42 pm

    I downloaded some ringtones from the internet which are located in my Audio file. How do I prevent other tunes from automatically downloading to my phone?

    Reply
    • simon says

      August 7, 2021 at 2:21 am

      Do you use any ringtone apps? If not, ringtones can only be downloaded manually.

      Please note, you cannot remove the pre-installed (not downloaded) ringtones by Motorola.


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      Reply

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