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Moto E Guide

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Moto E User Manual

Although Moto E is simple to use, you may still have some doubts on some features. The official Moto E user guide is your best friend!

Moto E user manual  page collects the official Moto E user guide/user manual in different languages. So, you can read them easily with your native language.

All Moto E user manuals are in PDF format. You can read it in your browser or download them to your own PC or device to read them offline. You only need a PDF reader.

If you have any specific questions on using Moto E, please check our Moto E how-to guide page.

Contents hide
1) 1. Moto E User Manual in English (international and US)
2) 2. Moto E User Manual in English (UK and Europe)
3) 3. Moto E User Manual in English (India)
4) 4. Moto E User Manual in Hindi (मानक हिन्दी, India)
5) 5. Moto E User Manual in Brazilian Portuguese (Português do Brasil, Brazil)
6) 6. Moto E User Manual in Italian language (Italiano, Lingua italiana, Italy)
7) 7. Moto E User Manual in German language (Deutsch, Germany)
8) 8. Moto E User Manual in French language (le français, France)
9) 9. Moto E User Manual in Arabic language (العربية/عربي al-ʻarabiyyah/ʻarabī, the Middle East)
10) 10. Moto E User Manual in Danish Language (dansk, Denmark)
11) 11. Moto E User Manual in Dutch language (Nederlands, Netherlands)
12) 12. Moto E User Manual in Swedish Language (svenska, Sweden)
12.1) If you cannot find the Moto E user manual in your own language, please let us know in the comments box below and we will try to add them!

1. Moto E User Manual in English (international and US)

Moto_E_user_manual_English (USA and InternationalThis English language version of Moto E user manual is for Moto E sold in US and international open market.

If you cannot find the Moto E user manual for your specific country, or in your native language, please try this official Moto E user guide.

Download link: Moto E User Manual in English (international and US, PDF).

2. Moto E User Manual in English (UK and Europe)

Moto E User Manual in English (UK and Europe)This English language version of Moto E user manual is for Moto E sold in UK and some European countries.

If you cannot find the Moto E user manual for your specific country, or in your native language, please try this official Moto E user guide.

Download link: Moto E User Manual in English (UK and Europe, PDF).

3. Moto E User Manual in English (India)

Moto E User Manual in English (India)This English language version of Moto E user manual is for Moto E sold in India (Republic of India).

If you cannot find the Moto E user manual for your specific country, or in your native language, please try Moto E user guide for  international and US, not this one..

Download link: Moto E User Manual in English (India, PDF).

4. Moto E User Manual in Hindi (मानक हिन्दी, India)

Moto E User Manual in English (India)This Hindi (मानक हिन्दी) version of Moto E user manual is for Moto E sold in India (Republic of India).

If you cannot find the Moto E user manual for your specific country, or in your native language, please try Moto E user guide for  international and US, not this one..

Download link: Moto E User Manual in Hindi (मानक हिन्दी) (India, PDF).

5. Moto E User Manual in Brazilian Portuguese (Português do Brasil, Brazil)

Moto E User Manual in Brazilian Portuguese (Português do Brasil, Brazil)This Brazilian Portuguese (Português do Brasil) version of Moto E user manual is for Moto E sold in Brazil (Federative Republic of Brazil).

If you cannot find the Moto E user manual for your specific country, or in your native language, please try Moto E user guide for  international and US, not this one..

Download link: Moto E User Manual in Brazilian Portuguese (Português do Brasil, Brazil, PDF)

6. Moto E User Manual in Italian language (Italiano, Lingua italiana, Italy)

Moto E User Manual in Italian language (Italiano, Lingua italiana, Italy)This Italian language (Italiano, Lingua italiana) version of Moto E user manual is for Moto E sold in Italy (Italian Republic).

If you cannot find the Moto E user manual for your specific country, or in your native language, please try Moto E user guide for  international and US, not this one..

Download link: Moto E User Manual in Italian language (Italiano, Lingua italiana, Italy, PDF)

7. Moto E User Manual in German language (Deutsch, Germany)

 Moto E User Manual in German language (Deutsch, Germany)This German language (Deutsch, Germany) version of Moto E user manual is for Moto E sold in Germany (Federal Republic of Germany).

If you cannot find the Moto E user manual for your specific country, or in your native language, please try Moto E user guide for  international and US, not this one..

Download link: Moto E User Manual in German language (Deutsch, Germany, PDF)

8. Moto E User Manual in French language (le français, France)

Moto E User Manual in French language (le français, France)This French language (le français, France) version of Moto E user manual is for Moto E sold in France (French Republic).

If you cannot find the Moto E user manual for your specific country, or in your native language, please try Moto E user guide for  international and US, not this one..

Download link: Moto E User Manual in French language (le français, France, PDF)

9. Moto E User Manual in Arabic language (العربية/عربي al-ʻarabiyyah/ʻarabī, the Middle East)

Moto E User Manual in Arabic language (العربية/عربي al-ʻarabiyyah/ʻarabī, the Middle East)This Arabic language (العربية/عربي al-ʻarabiyyah/ʻarabī, the Middle East) version of Moto E user manual is for Moto E sold in the Middle East.

If you cannot find the Moto E user manual for your specific country, or in your native language, please try Moto E user guide for  international and US, not this one..

Download link: Moto E User Manual in Arabic language (العربية/عربي al-ʻarabiyyah/ʻarabī, the Middle East, PDF)

10. Moto E User Manual in Danish Language (dansk, Denmark)

Moto E User Manual in Danish Language (dansk, Denmark)This Danish Language (dansk, Denmark) version of Moto E user manual is for Moto E sold in Denmark (Kingdom of Denmark).

If you cannot find the Moto E user manual for your specific country, or in your native language, please try Moto E user guide for  international and US, not this one..

Download link: Moto E User Manual in Danish Language (dansk, Denmark, PDF)

11. Moto E User Manual in Dutch language (Nederlands, Netherlands)

Moto E User Manual in Dutch language (Nederlands, Netherlands)This Dutch language (Nederlands, Netherlands) version of Moto E user manual is for Moto E sold in Netherlands (Nederland).

If you cannot find the Moto E user manual for your specific country, or in your native language, please try Moto E user guide for  international and US, not this one..

Download link: Moto E User Manual in Dutch language (Nederlands, Netherlands, PDF)

12. Moto E User Manual in Swedish Language (svenska, Sweden)

Moto E User Manual in Swedish Language (svenska, Sweden)This Swedish Language (svenska, Sweden) version of Moto E user manual is for Moto E sold in Sweden (Kingdom of Sweden).

If you cannot find the Moto E user manual for your specific country, or in your native language, please try Moto E user guide for  international and US, not this one..

Download link: Moto E User Manual in Swedish Language (svenska, Sweden, PDF)

If you cannot find the Moto E user manual in your own language, please let us know in the comments box below and we will try to add them!

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Reader Interactions

Comments

  1. Heino Brouwer says

    June 13, 2014 at 12:54 pm

    Über eine DEUTSCHE Bedienungsanleitung zum moto e würde ich mich sehr freuen!

    Reply
    • simon says

      June 13, 2014 at 2:06 pm

      I was informed the German version of Moto E manual has not been ready for public release. We will add it once it is available.
      We will add it this weekend.


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      Reply
      • Dhinesh Karthik says

        August 27, 2014 at 7:55 pm

        how to save my charge its coming oly 11 hours

        Reply
        • simon says

          August 28, 2014 at 12:12 am

          It depends on your usage. You may install some monitoring apps to found out the cause of battery drain first. You may try cpuspy and gsam battery.


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          Reply
  2. Ad B says

    June 28, 2014 at 3:05 pm

    I couldn’t find a Dutch manual.
    Will it be available in the (near) future?
    Thanks

    Reply
    • simon says

      June 29, 2014 at 5:46 am

      Not sure when Motorola will release the Dutch version Moto E user manual.


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      Reply
  3. Edgard says

    July 13, 2014 at 1:40 am

    Disponen de el manual del modelo Moto E en español?

    Reply
    • simon says

      July 13, 2014 at 4:39 am

      The Spanish version of Moto E user manual has not been released yet.


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      Reply
  4. dessaigne says

    July 26, 2014 at 12:43 pm

    Le guide Motorola e est il disponible en français

    Reply
    • simon says

      July 26, 2014 at 1:11 pm

      Added. #8. Moto E User Manual in French language (le français, France)


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      Reply
  5. suzibandit says

    August 20, 2014 at 9:22 am

    Hello
    I have downloaded a couple of ringtones which I no longer want . How do I delete them ?? X

    Reply
    • simon says

      August 20, 2014 at 9:59 am

      If depends on the app you used to download the ringtones. Most ringtone apps have their own folder.


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      Reply
  6. paresh says

    August 24, 2014 at 7:16 pm

    How to stop extra app when is no space . it show the storeage dialok

    Reply
    • simon says

      August 25, 2014 at 12:32 am

      You should free some space in the internal storage. For example moving media files to SD card.

      You may clear cache to some the problem temporally (settings – storage) .


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      Reply
      • M.Rajkumar says

        October 20, 2014 at 5:02 pm

        Guide with a vedio

        Reply
  7. Oscar says

    September 2, 2014 at 6:04 pm

    En español hace falta
    GRacias

    Reply
    • simon says

      September 3, 2014 at 11:05 am

      There is no Spanish version of the manual yet.


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      Reply
  8. abelial says

    September 4, 2014 at 10:25 pm

    WHERE IS THE SPANISH VERSION !!!????

    Reply
    • simon says

      September 4, 2014 at 11:50 pm

      Motorola didn’t release the Spanish version of the user guide for Moto E.


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      Reply
      • Rose Kruz says

        October 28, 2015 at 6:10 pm

        I have forgotten my pass code and i really dont want to factory reset my phone please hepl!!

        Reply
        • Rose Kruz says

          October 28, 2015 at 6:20 pm

          Its not giving me any other option.its just says to wait 30 seconds everytime ive been trying for while now .

          Reply
          • simon says

            October 29, 2015 at 12:28 am

            I don’t think you can do anything else. Android device manager can only lock it wipe phones and it doesn’t unlock phones any more.


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  9. isha rane says

    September 9, 2014 at 5:42 pm

    How to use moto e Bluetooth

    Reply
    • simon says

      September 10, 2014 at 12:20 am

      What do you want to do with bluetooth? For file sharing, you can install superbeam app.


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      Reply
  10. manas says

    September 10, 2014 at 5:32 am

    I installed a pattern for unlocking the phone. later i changed the pattern by a code. now phone shows the grid for accepting pattern password but it is not accepting the pattern set earlier. it is not giving option to enter the code. i am getting message ‘wrong pattern’. pl advise how to remove the password lock. will resetting the phone help.

    Reply
    • simon says

      September 10, 2014 at 10:07 am

      Pattern lock is always backed up with a password that you must set when setting patterns.

      If you try patterns wrongly for a few times, it will let you use the alternative password.

      If you try the password several times, it will offer you to use your Google account password to unlock it.

      Anyway, you can always unlock the phone with your Google account in android device manager from Othery devices or pcs.


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      Reply
  11. loganathan says

    October 19, 2014 at 2:04 pm

    How to set the password for folder in moto e

    Reply
    • simon says

      October 20, 2014 at 12:21 am

      This is not recommended in a phone.

      Anyway, you can try es file explorer, select the folder, then you have took option to hide or encypt it. http://motoeguide.com/moto-e-guides/manage-files-moto-e-es-file-explorer-file-manager/


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      Reply
  12. B K Roy, 51-C, J&K Pocket, Dilshad Garden, Delhi-110095 says

    October 23, 2014 at 2:01 pm

    I Have purchased one Motto-E Mob.set on July,14. Suddenly since yesterday phone Ringtone is not working. only vibration mode is working. Pl advice how to solve it immediately.please send the local service center near my residential address given bellow.
    B K Roy

    Reply
    • simon says

      October 23, 2014 at 11:56 pm

      Did you check the settings – sound – volume?

      Can you play music or videos?


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      Reply
  13. vikas says

    October 24, 2014 at 1:00 am

    I selected SD card option in camera setting but after I take a photo I cant find where it have saved.. It’s also not showing in gallery.. Pls help me

    Reply
    • simon says

      October 24, 2014 at 10:19 am

      It is under DCIM folder in sd card. You can check it with es file explorer or from a pc.


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      Reply
  14. vikas says

    October 24, 2014 at 1:03 am

    And how to transfer songs saved at phone memory to SD card … I hav downloaded es file

    Reply
    • simon says

      October 24, 2014 at 10:21 am

      Settings – storage – move media files.

      Or use es file explorer. The downloaded files are usually saved in the download holder in the internal storage.


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      Reply
  15. vikas says

    October 29, 2014 at 3:35 am

    I have selected SD card in camer.. But after taking a photo its getting stored at SD card but photo is blank not showing the image.. Can u tell a solution plzz

    Reply
    • simon says

      October 29, 2014 at 10:02 am

      What do you mean blank? Black or other colors? What is the file size? (tap and hold the photo to get the details of the photo)


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      Reply
      • vikas says

        October 29, 2014 at 3:00 pm

        Its showing black color.. But if I select phone memory and take a photo I can see the photo what I took.. Don’t no y I this is happening.. File size is 540kb

        Reply
        • simon says

          October 30, 2014 at 12:23 am

          It could be due to the sd card. Is it new or old?

          If you can connect your phone to the pc, you can backup everything in the card to a pc, then format the sd card from the phone at settings – storage. Please disconnect from the pc before formatting the sd card. Also, you should NOT format the sd card on the pc.


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          Reply
  16. vikas says

    October 30, 2014 at 12:37 am

    My SD card is old not new… Ok thanks I ll try and send a msg about the results

    Reply
  17. hema says

    November 5, 2014 at 1:06 pm

    Hi I have downloaded few ppt but I’m unable to open these ppts. Its says file can’t open Please assist

    Reply
    • simon says

      November 5, 2014 at 1:37 pm

      You need install some apps that can open them. You may try WPS office (https://play.google.com/store/apps/details?id=cn.wps.moffice_eng&hl=en).


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      Reply
  18. Hannah says

    November 7, 2014 at 12:37 am

    When my Moto E goes completely dead it doesn’t want to show signs of charging when plugged up. A white light comes on at the top of the phone, but the phone will not turn on. Is this normal? How long will it take for it to turn on?

    Reply
    • simon says

      November 7, 2014 at 9:42 am

      You need wait 5-10 mins.


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      Reply
  19. Gowtham kannan says

    November 21, 2014 at 1:39 pm

    I want the files which I received through bluooth to get stored to memory card….

    Reply
    • simon says

      November 22, 2014 at 1:50 am

      You have to manually move them with a file manager. http://allaboutmotog.com/moto-g-how-to-guide/how-to-use-bluetooth-to-transfer-files-on-moto-g-moto-e-and-moto-x/


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      Reply
  20. S BALU says

    November 26, 2014 at 9:03 am

    We couldn’t find Tamil language manual. Will it be available in the (near) future?
    thanks…

    Reply
    • simon says

      November 26, 2014 at 12:00 pm

      Probably not. Motorola usually only releases English and Hindi versions in India.


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      Reply
  21. Kamil says

    December 24, 2014 at 6:41 pm

    I’m looking forward to having a Polish manual. I just bought the phone for my Dad for Christmas. It’s his first even smartphone, already getting the things roll, however few more sentences would be appreciated if he got tangled in the future. Anyway – thanks a lot! Great deal, bearing in mind the rig costed me like ~$130 and it’s awesome (compared to my HTC One X+).

    Best regards and Merry Christmas everyone, Kamil

    Reply
    • simon says

      December 25, 2014 at 6:26 am

      You may try the Polish version of Moto G user manual (#4 in this page: http://allaboutmotog.com/moto-g-manual/ ). Motorola didn’t release a Polish version of the Moto E user manual.


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      Reply
  22. surendhar says

    January 18, 2015 at 7:06 pm

    How to backup our deleted pictures from my phone ???

    Reply
    • simon says

      January 19, 2015 at 12:32 am

      It depends where to backup. If you have wifi connections, you can always backup photos to your Google+ account automatically. This is turned on by default. You may check the settings in the Photos app.

      You can also backup your photos automatically to Dropbox or some other cloud storage providers.

      To backup the photos to your pc, you need connect the phone to the pc, then you can copy files directly.

      To delete photos, you can start Gallery app, tap and hold any photos, then tap the dustbin icon to delete. Please note, there is no undo options in android.


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      Reply
  23. John says

    January 26, 2015 at 11:10 pm

    How do I download photos from my moto e to my desktop pc

    Reply
    • simon says

      January 27, 2015 at 12:18 am

      For USB connection between PC and Moto E, you may try this guide http://allaboutmotog.com/moto-g-how-to-guide/how-to-connect-moto-g-with-pc-through-usb-cable-for-moto-e-and-moto-x-as-well/

      For WiFi connection between PC and Moto E, you may try AirDroid App. https://play.google.com/store/apps/details?id=com.sand.airdroid&hl=en


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      Reply
  24. K Brock says

    February 22, 2015 at 11:50 am

    Will a Russian translation of the owners manual be available soon?

    Reply
    • simon says

      February 22, 2015 at 1:52 pm

      Probably Motorola will not release the Russian version of the user manual.


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      Reply
  25. Shiela follows says

    March 9, 2015 at 11:23 am

    I know this sound feeble but how do I answer an incoming call on my moto e

    Reply
    • simon says

      March 9, 2015 at 2:39 pm

      Follow the on-screen instruction.


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      Reply
  26. Nithya says

    April 22, 2015 at 5:13 am

    i purchase moto E 2nd (3g)but This mobile Whats app Download video And Other Video Not show in Gallery.Only Video recording Show in Gallery..Please help me any one

    Reply
    • simon says

      April 22, 2015 at 11:20 am

      First, in Gallery app, you should switch to albums view, not camera roll. Tap the navigation menu in top left, then tap albums.

      If images or videos are not displayed, reboot the phone (power off, then power on).

      If still not shown, you need check whether there are any .nomedia files in all WhatsApp folders. You need turn on show hidden files (.nomedia is a hidden file). You may try ES File explorer (http://motoeguide.com/moto-e-guides/manage-files-moto-e-es-file-explorer-file-manager/ )


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      Reply
  27. JF Bergeron says

    April 23, 2015 at 2:09 am

    No Spanish version of the user manual? Really? Poor decision; I am really not impressed.

    Reply
  28. vikas says

    May 26, 2015 at 4:26 pm

    In my moto e camera how to set auto focus.. I can’t get a clear image which is taken closer to camera

    Reply
    • simon says

      May 27, 2015 at 12:14 am

      There is no such an option. The original Moto E camera is not good for closeups.


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      Reply
      • Maureen Smith says

        December 27, 2015 at 2:58 pm

        Which model would be best for taking close-up also…and how do I delete messenging messages?

        Reply
        • simon says

          December 28, 2015 at 2:56 am

          Moto E 2015 has a far better camera. To close up photos, you may need third party clip-on lens.


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          Reply
  29. Kidambi R Vasudevan says

    July 6, 2015 at 11:22 pm

    How to reset paasword for voicemail in Moto e phone?

    Reply
    • simon says

      July 7, 2015 at 5:28 am

      Voicemail is managed by your carrier. Password is NOT saved on the phone.

      You need contact the carrier (your phone company ) and they will guide you or they can reset it for you.


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      Reply
  30. Constantina Papanicolau says

    August 5, 2015 at 4:44 pm

    Please may I have the Moto E manual in Greek .!! Thank you so much..!

    Reply
    • simon says

      August 6, 2015 at 2:24 pm

      I don’t think Motorola released the Greek version use guide for Moto E.


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      Reply
      • Constantina Papanicolau says

        August 7, 2015 at 5:21 am

        Thank you for the response, that’s too bad.!!

        Reply
  31. Lyn Larsen says

    October 22, 2015 at 10:26 pm

    Why do my calls go right to voicemail most of the time? And then there is a delay in getting a notification of the voicemail. I am on Boost. This is a major problem, help!!!!

    Reply
    • simon says

      October 23, 2015 at 12:06 am

      Ask your carrier. Voicemail is fully controlled by your carrier. All messages are saved in their server, not your phone. The notification is also pushed by through their network. A few mins delay is normal hour most carriers.

      For the phone calls diverted to voicemail, you need check your voicemail settings, which again are not on your phone. Your carrier fluid have av user guide for this.


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      Reply
      • Lyn Larsen says

        October 23, 2015 at 1:31 am

        Thank you. I will call Boost tomorrow and ask them. Hope it works!

        Reply
  32. Vikas says

    October 24, 2015 at 4:32 am

    I have updated my moto e from kiktkat to lolipop and my. Phone is getting hanged most of the time while using if I reset my phone in settings will the phone get back to KitKat version or still it ll remain as lolipop version please tell me..

    Reply
    • simon says

      October 24, 2015 at 1:00 pm

      it will be still on Lollipop. There is no official way to turn back to KitKat.

      backup all you data, then reset the phone. There are no big issues with Lollipop on Moto E. Lollipop 5.1 is the last update for Moto E. Moto E will not get Marshmallow update.


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      Reply
  33. annu says

    December 24, 2015 at 3:58 am

    In moto E by mistake keypad has deleted and nothing is coming in screen how to reinstall the same, pls help and cell phone is autometically switched off in few minutes.

    Reply
    • simon says

      December 24, 2015 at 5:03 am

      You probably have to reset Moto E.


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      Reply
  34. Ravinder sharma says

    March 16, 2016 at 12:57 pm

    pls tell me my phone ringtone automatic silent my mobile moto e evry six month ……only vibrate mobile no ringtone my mobile …pls tell me back ringtone my mobile……….wicth software i am install my mobile ringtone back………………….

    Reply
    • simon says

      March 16, 2016 at 1:59 pm

      are you in priority mode or none mode? you may find more info here.


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      Reply
  35. Mike Hambrook says

    May 5, 2016 at 11:48 pm

    You don’t sell any of these in China ? Chinese manual ?

    Reply
    • simon says

      May 6, 2016 at 2:16 pm

      Moto E was not officcially launched in China. Only Moto G and Moto X were released in China.


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      Reply
  36. Vikas says

    September 9, 2016 at 3:54 pm

    Can moto e first gen mobile battery can be changed?? I have a problem in it.. When the battery level is 50% it is automatically getting switch off..

    Reply
    • simon says

      September 10, 2016 at 3:36 am

      You need visit local Motorola service center to replace the battery. This is the bad aspect of non-removable batteries. If there are no official Motorola service center near your area, you probably should consider to get a new phone.


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      Reply
  37. Joyce Lynn Larsen says

    September 9, 2016 at 4:19 pm

    Don’t know, sorry.

    Reply
  38. Ln says

    April 19, 2017 at 10:28 pm

    Why is it so difficult to find out how to use the phone I’ve just bought? Is it really necessary to create an account in order to find out how to personalize the ringtone!!

    Reply
    • simon says

      April 19, 2017 at 11:47 pm

      Who asked you to create an account? All our contents are free to any visitors.


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      Reply
  39. Juraj Baráth says

    November 16, 2017 at 2:02 pm

    kedy a či bude slovenská (slovak) alebo česká (cz) verzia) user guide

    Reply
  40. lon bann says

    November 23, 2017 at 7:20 am

    this isnt even the right manual

    Reply
    • simon says

      November 23, 2017 at 7:29 am

      For which generation of Moto E?


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      Reply
  41. Barbara J Estrada says

    February 15, 2021 at 9:36 pm

    I need it in spanish please thanks in advance.

    Reply
    • simon says

      February 16, 2021 at 1:50 am

      are you sure you are looking for the user manual for the 1st gen of Moto E? What’s the generation of your Moto E?

      For recent generations of Moto E, Motorola only released the English version of the user manual.


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      Reply
  42. A.User says

    April 8, 2021 at 3:01 pm

    This link “Download link: Moto E User Manual in English (international and US, PDF).” does not work – it does not do anything when it is clicked! You should fix your webpage.

    Reply
    • simon says

      May 1, 2021 at 5:54 am

      All links on the page work normally.


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      Reply

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